Privacy Policy

We collect personal information you voluntarily provide when registering, subscribing to our newsletter, submitting an inquiry or interacting with the Platform.

• Couples and general Users: name, email address, telephone number, wedding date, wedding location preferences and inquiry details submitted to Vendors.
• Wedding Vendors: business name, contact person, email address, physical or operating address, telephone number, business registration details, portfolio images, social media handles and billing or payment information.
• Automated collection: IP address, browser type, operating system, referring URLs and interaction data collected through cookies and tracking technologies such as Google Analytics.

We process personal information for legitimate business purposes, including:

• Marketplace connections: enabling couples to discover, contact and book elite wedding Vendors.
• Account management: creating and maintaining User profiles and Vendor registration dashboards.
• Communication: sending booking inquiries, administrative updates, security alerts and customer support messages.
• Marketing: sharing wedding inspiration, Platform highlights and promotional newsletters only with your explicit consent. You may opt out at any time.
• Platform improvement: analysing traffic trends and User behaviour to improve the website experience.

We do not sell, rent or trade your personal information. We share it only in the following circumstances:

• Between Couples and Vendors: when a Couple submits an inquiry, their contact details are shared with the selected Vendor to facilitate a booking. Published Vendor business profiles are visible to site visitors.
• Service providers: trusted providers that help operate our website, including hosting, email delivery and analytics providers, subject to appropriate confidentiality obligations.
• Legal obligations: where disclosure is required by law, subpoena or South African regulatory requirements under POPIA.

We implement appropriate technical and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse or alteration.

We retain personal information only as long as necessary for the purposes in this Policy, unless a longer period is required or permitted by law, including for tax or accounting obligations.

Users in South Africa have specific rights concerning their personal information, including:

• Access: request confirmation of whether we hold your personal information and obtain a copy.
• Rectification: ask us to update or correct inaccurate or incomplete information.
• Erasure: ask us to delete personal information or deactivate your Vendor or User account, subject to legal retention requirements.
• Objection: object to processing for direct marketing purposes.

To exercise these rights, contact our information team using the details below.

For questions, concerns or requests regarding this Policy or our handling of personal information, contact: